Privacy & Cookies Policy-- www.wizdriving.co.uk
www.wizdriving.co.uk
Effective date / Last updated: 21 December 2025
This Privacy Policy explains how Wiz Driving School Limited (trading as “Wiz Driving”), a company registered in England and Wales (company number 15508938), collects, uses, discloses, and protects your personal information when you use our website (www.wizdriving.co.uk), book driving lessons or tests, or otherwise interact with our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
You can contact us at any time using the details at the end of this policy.
1. Who we are and how to contact us
Data Controller
Wiz Driving School Limited (“we”, “us”, “our”)
Registered office: [Insert registered office address]
Email: contact@wizdriving.co.uk
We are registered with the Information Commissioner’s Office (ICO) under registration number [insert ZA/ZA-reference when obtained].
2. What personal data we collect
We may collect the following categories of personal data:
Directly from you
- Full name, postal address, email address, telephone number(s)
- Date of birth (to verify eligibility to drive)
- Driving licence number and photocopy/image of your provisional or full licence
- Payment and transaction details
- Preferences (e.g., preferred instructor gender, transmission type, pick-up location)
- Any special requirements or medical conditions you voluntarily disclose that may affect driving lessons
- Correspondence and complaints
Automatically
- IP address, browser type and version, device identifiers, operating system
- Usage data (pages visited, time spent, referring website)
- Cookies and similar tracking technologies (see section 7)
From third parties
- DVLA/DVSA when we book theory or practical tests on your behalf
- Your driving instructor (self-employed ADI) – progress reports, lesson notes, test readiness
- Payment providers
3. How and why we use your personal data (legal bases)
| Purpose | Legal basis (UK GDPR Article) |
| To create your account and manage your booking | Performance of a contract with you (Art. 6(1)(b)) |
| To allocate a suitable instructor and arrange lessons | Performance of a contract with you (Art. 6(1)(b)) |
| To book theory and practical tests with DVSA | Performance of a contract with you (Art. 6(1)(b)) |
| To take payment and issue receipts/invoices | Performance of a contract & legal obligation (Art. 6(1)(b) & (c)) |
| To communicate with you about your course | Performance of a contract & legitimate interests (Art. 6(1)(b) & (f)) |
| To handle complaints and provide customer support | Legitimate interests (Art. 6(1)(f)) |
| To send marketing (only with consent or soft opt-in) | Consent or legitimate interests (soft opt-in for existing customers) (Art. 6(1)(a) or (f)) |
| Analytics & service improvement | Legitimate interests (Art. 6(1)(f)) |
| Fraud prevention and legal compliance | Legal obligation & legitimate interests (Art. 6(1)(c) & (f)) |
Special category data (e.g., health information you disclose) is only processed where you have given explicit consent (Art. 9(2)(a)) or where it is necessary for reasons of substantial public interest (road safety).
4. Who we share your data with
We may share your personal data with:
- Self-employed Approved Driving Instructors (ADIs) allocated to you
- DVSA for test bookings
- Payment processors (e.g., Stripe, PayPal – acting as independent controllers)
- IT and cloud service providers (website hosting, email, customer portal)
- Professional advisers (accountants, lawyers, insurers)
- Regulators or law enforcement where we are legally required
- In the event of a business sale or restructure (potential buyers under strict confidentiality)
We do not sell your personal data to third parties.
5. International transfers
Some of our service providers are located outside the UK/EEA (e.g., cloud servers in the United States). Whenever we transfer your data outside the UK, we ensure a similar degree of protection by using:
- UK International Data Transfer Agreement (IDTA) or Addendum
- Adequacy decisions
- Binding corporate rules
You can request further details by contacting us.
6. How long we keep your data
We keep your personal data only for as long as necessary:
| Data type | Retention period |
| Booking & lesson records | 7 years (for tax/accounting and potential claims) |
| Test booking records | 3 years after test date |
| Marketing preferences | Until you withdraw consent or 2 years of inactivity |
| Complaints & serious incidents | 7 years |
| Website usage data | Up to 26 months |
After these periods, data is securely deleted or anonymised.
7. Cookies and tracking technologies
Our website uses cookies and similar technologies. You can view and manage these via our Cookie Banner and the “Cookie Settings” link in the footer.
| Type of cookie | Purpose | Duration | Provider |
| Strictly Necessary | Enable core site functionality (e.g., login) | Session or persistent | Wiz Driving |
| Functionality | Remember your preferences | Persistent | Wiz Driving |
| Analytics (Google Analytics, etc.) | Understand how visitors use the site | Up to 26 months | Third-party |
| Marketing / Advertising | Deliver relevant ads (if consented) | Persistent | Third-party |
You can withdraw consent or change preferences at any time via the Cookie Settings link or by adjusting your browser settings. See www.aboutcookies.org.uk for instructions.
8. Your rights under UK data protection law
You have the right to:
- Access your personal data (subject access request)
- Rectify inaccurate data
- Erase your data (“right to be forgotten”) in certain circumstances
- Restrict processing
- Object to processing based on legitimate interests or direct marketing
- Data portability
- Withdraw consent where we rely on it
- Complain to the Information Commissioner’s Office (www.ico.org.uk)
Requests are free and will normally be responded to within one month. Contact us at contact@wizdriving.co.uk.
9. Security
We use appropriate technical and organisational measures (encryption, access controls, staff training) to protect your data. However, no internet transmission is 100% secure.
In the unlikely event of a personal data breach that risks your rights and freedoms, we will notify you and the ICO without undue delay.
10. Children
Our services are not directed at children under 13. We do not knowingly collect data from children under 13 without parental consent.
11. Changes to this policy
We may update this policy from time to time. Significant changes will be notified by email or a prominent notice on our website. The latest version is always available at www.wizdriving.co.uk/privacy.
12. Contact us or make a complaint
Email: contact@wizdriving.co.uk
Post: Wiz Driving School Limited, 1012 Stockport Rd, Manchester M19 3WN, United Kingdom
Phone: 07596 288145
If you are unhappy with how we have handled your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk/concerns or 0303 123 1113).